Using REnew
These terms govern your use of REnew, provided by XceedIT, Inc. By creating an account, you agree to these terms on your own behalf and, if applicable, on behalf of the business you are authorized to represent. If you do not have that authority, do not create an account for that business.
Your account and workspace
Provide accurate account information, protect your password, and keep access limited to authorized people. A new public signup creates a new workspace; it does not grant access to an existing team, brokerage, or client database. You are responsible for the users you authorize and for their use of your workspace.
Plans and billing
Available subscription prices, billing frequency, and any selected add-ons are shown during signup and Stripe checkout. Review them before purchasing. Recurring subscriptions authorize recurring charges at the terms shown in checkout until canceled. Any applicable taxes or additional charges must be disclosed in checkout. New public signups include a 14-day free trial with a payment card required at checkout. The trial begins when checkout is completed. Unless you cancel before the trial ends, your selected subscription and add-ons renew automatically at the price and frequency shown in checkout. You may cancel during the trial to avoid the first subscription charge. The trial does not include automatic MLS approval or promise free seats or unlimited usage.
Use the billing controls made available for your account, or contact info@xceedit.com for subscription changes, cancellation, or a billing question. The effective date and any refund for a cancellation or change depend on the terms disclosed for your subscription and applicable law; contact us before assuming a change has taken effect. Rights required by law remain unaffected.
Your data and content
You retain your rights in the contacts, records, documents, and other content you provide. You authorize XceedIT and its service providers to process it as needed to operate and support REnew and the features you enable. You are responsible for having the necessary rights and permissions to collect, import, use, send, or publish that information. Our Privacy Policy explains the handling of personal information and how to submit a privacy request.
Responsible use
Do not use REnew for unlawful activity, unsolicited or unauthorized messaging, infringement, attempts to access another customer’s information, interference with the service, or distribution of malicious content. Follow applicable marketing, privacy, real estate, and data-licensing requirements. Review messages and published content before sending or publishing.
Connected services and property data
Third-party integrations require their own permissions, availability, and provider terms. Connecting a service authorizes only the access you grant. MLS and IDX services require the appropriate provider setup and approval; ordering an add-on does not itself grant MLS access. Third-party outages or permission changes can affect connected features.
Service operation
REnew supports your work; it does not replace professional, legal, financial, or brokerage advice. You remain responsible for verifying transaction details, meeting deadlines, maintaining any required records, and choosing appropriate backups or exports. Features can change and service interruptions can occur. We do not guarantee uninterrupted availability, transaction outcomes, or results from marketing.
Access changes and ending service
Contact XceedIT if you want to close your account or need an export. Access may be restricted where necessary to address unauthorized use, a security risk, a legal requirement, or a breach of these terms. Subscription cancellation, account closure, and data deletion are separate actions; the Privacy Policy describes retention and deletion requests.
Changes and contact
We may update these terms as the service changes, with notice or renewed acceptance where required. The version accepted during signup is recorded. For questions, contact info@xceedit.com. REnew is developed and supported by XceedIT, Inc.